/* prevent angularjs flicker */
[ng\:cloak],
[ng-cloak],
.ng-cloak {
  display: none !important;
}

a.header-home-link {
  float: right;
  font-size: small;
  margin-top: 5%;
}

.tab-pane {
  background: #fff;
  padding-top: 10px;
  padding-bottom: 10px;
  border: 1px solid #ddd;
  margin-top: -1px;
}

.workflow-controller {
  margin-top: 10px;
}

.workflow-controller .logout {
  float: left;
  font-size: 0.9em;
  cursor: pointer;
}

.workflow-controller .logout span {
  text-decoration: underline;
}

.workflow-controller .name {
  margin-top: 15px;
}

.main-container {
  width: 550px !important;
  float: left;
}

.right-container {
  width: 380px !important;
  float: left;
  margin-top: 10px;
}

.search-text {
  margin: 10px;
  padding: 10px;
  border: 1px solid #999 !important;
}

.workflow-controller .panel .panel-body #worker-status span.label {
  font-size: 1.5rem;
  vertical-align: middle;
}

.workflow-controller .panel .panel-body #worker-status .btn-group select.form-control {
  text-align-last: center;
}

.workflow-controller .reservations {
  float: '';
  /* width: 505px; */
  margin-top: 10px;
}

.workflow-controller .reservations .agent-reservation {
  border: 1px solid transparent;
  border-radius: 4px;
  border-color: rgb(221, 221, 221);
  box-shadow: none;
}

.workflow-controller .reservations .agent-reservation table {
  width: 100%;
  font-size: 1.2em;
}

.workflow-controller .reservations .agent-reservation .accept-panel {
  width: 80px;
  text-align: right;
  background-color: #ffffff;
}

.workflow-controller .reservations .agent-reservation .accept-panel button {
  -moz-box-shadow: inset 0px 1px 0px 0px #ffffff;
  -webkit-box-shadow: inset 0px 1px 0px 0px #ffffff;
  box-shadow: inset 0px 1px 0px 0px #ffffff;
  background: -webkit-gradient(linear, left top, left bottom, color-stop(0.05, #ffffff), color-stop(1, #f6f6f6));
  background: -moz-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
  background: -webkit-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
  background: -o-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
  background: -ms-linear-gradient(top, #ffffff 5%, #f6f6f6 100%);
  background: linear-gradient(to bottom, #ffffff 5%, #f6f6f6 100%);
  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ffffff', endColorstr='#f6f6f6', GradientType=0);
  background-color: #147a36;
  -moz-border-radius: 4px;
  -webkit-border-radius: 4px;
  border-radius: 4px;
  border: 1px solid #2dd660;
  display: inline-block;
  cursor: pointer;
  color: #2dd660;
  font-size: 15px;
  font-weight: bold;
  height: 34px;
  padding-left: 12px;
  padding-right: 12px;
  text-decoration: none;
  text-shadow: 0px 1px 0px #ffffff;
}

.workflow-controller .reservations .agent-reservation .accept-panel button:hover {
  background: -webkit-gradient(linear, left top, left bottom, color-stop(0.05, #f6f6f6), color-stop(1, #ffffff));
  background: -moz-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
  background: -webkit-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
  background: -o-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
  background: -ms-linear-gradient(top, #f6f6f6 5%, #ffffff 100%);
  background: linear-gradient(to bottom, #f6f6f6 5%, #ffffff 100%);
  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#f6f6f6', endColorstr='#ffffff', GradientType=0);
  background-color: #f6f6f6;
}

.workflow-controller .reservations .agent-reservation .timer {
  font-size: 0.8em;
}

.workflow-controller .reservations .agent-reservation .title {
  font-weight: bold;
}

.workflow-controller .reservations .agent-waiting {
  border: 1px solid transparent;
  border-radius: 4px;
  border-color: rgb(221, 221, 221);
  box-shadow: none;
}

.workflow-controller .reservations .agent-waiting .panel-title {
  text-align: center;
  font-size: 1.4em;
  color: #787878;
}

.workflow-controller .reservations .agent-task {
  border: 1px solid transparent;
  border-radius: 4px;
  border-color: rgb(221, 221, 221);
  box-shadow: none;
}

.workflow-controller .reservations .agent-task .description {
  font-size: 1.2em;
  font-weight: bold;
}

.workflow-controller .reservations .agent-task .panel-heading {
  overflow: auto;
}

.workflow-controller .reservations .agent-task button.complete-task {
  float: right;
}

.phone-controller {
  float: '';
  /* width: 280px; */
  margin: auto;
}

.phone-controller .phone {
  margin-top: 10px;
  background-color: #f5f5f5;
  border: 1px solid transparent;
  border-radius: 4px;
  border-color: rgb(221, 221, 221);
  padding: 10px;
}

.phone-controller input {
  box-sizing: border-box;
  width: 100%;
  font-size: 1.8em;
  color: #333333;
  padding: 5px 15px 5px 15px;
  border: 0;
}

.phone-controller .phone-number {
  box-sizing: border-box;
  width: 100%;
  font-size: 1.8em;
  padding: 5px 15px 5px 15px;
  color: #333333;
  overflow: hidden;
}

.phone-controller .keypad {
  overflow: auto;
  padding: 10px 30px 10px 30px;
}

.phone-controller .keypad .digit {
  float: left;
  width: 60px;
  height: 60px;
  line-height: 60px;
  text-align: center;
  border: 1px solid #ddd;
  font-size: 1.6em;
  margin-left: 5px;
  margin-bottom: 5px;
  font-weight: bold;
  cursor: pointer;
  color: #787878;
  border-radius: 3px;
}

.phone-controller .digit:nth-child(3n + 1) {
  margin-left: 5px;
}

.phone-controller .digit:nth-child(1n + 10) {
  margin-bottom: 0;
}

.phone-controller .digit:hover {
  background-color: #787878;
  color: white;
}

.phone-controller .call-control {
  text-align: center;
  padding-bottom: 10px;
}

.phone-controller .call-control button {
  background: none;
  color: inherit;
  border: none;
  padding: 0;
  font: inherit;
  cursor: pointer;
  display: inline-block;
  width: 50px;
  height: 50px;
  outline: inherit;
  background-position: center center;
  background-repeat: no-repeat;
}

.phone-controller .button-call {
  width: 100%;
  border-radius: 3px;
  border: 1px solid #07ca82;
  font-size: 1.6em;
  background-color: #07ca82;
  color: white;
}

.phone-controller .button-call[disabled] {
  width: 100%;
  border-radius: 3px;
  border: 1px solid #ddd;
  font-size: 1.6em;
  background-color: #ddd;
  color: white;
}

.phone-controller .button-hangup {
  width: 100%;
  border-radius: 3px;
  border: 1px solid red;
  font-size: 1.6em;
  background-color: red;
  color: white;
}

.phone-controller .button-transfer {
  width: 100%;
  border-radius: 3px;
  border: 1px solid rgb(33, 150, 243);
  font-size: 1.2em;
  background-color: rgb(33, 150, 243);
  color: white;
}

.phone-controller .button-transfer-disabled {
  width: 100%;
  border-radius: 3px;
  border: 1px solid #d6d4d4;
  font-size: 1.2em;
  background-color: #d6d4d4;
  color: white;
}

.phone-controller .transfer-control {
  border: 1px solid #ddd;
  padding: 20px 15px 20px 15px;
  margin-bottom: 10px;
}

.phone-controller .transfer-control .load-indicator {
  width: 100%;
  text-align: center;
  margin-bottom: 15px;
}

.phone-controller .transfer-control .worker-list-empty {
  width: 100%;
  text-align: center;
  margin-bottom: 15px;
}

.phone-controller .transfer-control .worker-list {
  display: block;
  width: 100%;
  margin-bottom: 20px;
}

.phone-controller .status {
  font-size: 0.8em;
  color: #808080;
  padding-top: 8px;
  display: block;
}

.phone-controller .devices > div {
  overflow: auto;
  margin-top: 5px;
  margin-bottom: 5px;
}

.phone-controller .devices-panel > div:first-child {
  overflow: auto;
  margin-top: 5px;
  margin-bottom: 5px;
}

.phone-controller .devices-panel .button-toggle-device-panel {
  background-image: url(/images/icon-setup.svg);
  background-position: center center;
  background-repeat: no-repeat;
  display: block;
  float: right;
  width: 25px;
  height: 25px;
  background-size: contain;
  border: none;
  cursor: pointer;
  opacity: 0.6;
}

.phone-controller .devices-panel .audio-device-list {
  border-radius: 4px;
  border: 1px solid;
  border-color: rgb(221, 221, 221);
  padding: 10px;
}

.phone-controller .devices-panel .audio-device-list select {
  width: 100%;
  font-size: 16px;
}

/* support chat */
.typing-notification {
  color: #808080;
  height: 2em;
  font-size: 0.8em;
  line-height: 2em;
  padding-left: 10px;
}

.chat-controller .load-indicator {
  text-align: center;
  margin-top: 10px;
  margin-bottom: 20px;
}

.chat-controller .typing-notification {
  color: #808080;
  height: 2em;
  font-size: 0.8em;
  line-height: 2em;
}

.support-chat-form input[name='identity'] {
  width: 250px;
}

.support-chat-form .initiate > span {
  padding-right: 8px;
}

.chat-controller {
  border-top: 1px solid #ddd;
  padding-top: 10px;
}

.chat-canvas {
  height: 400px;
  margin: 0;
  overflow-y: scroll;
}

.chat-canvas .message-list {
  list-style: none;
  padding-left: 10px;
  margin-right: 10px;
}

.chat-canvas .message-list .message {
  list-style: none;
  overflow: auto;
  clear: both;
  padding: 0 8px 8px 8px;
}

.message > div {
  float: left;
}

.message .body {
  color: #fff;
  background-color: #00b0ff;
  font-size: 16px;
  position: relative;
  display: inline-block;
  clear: both;
  padding: 8px 14px 8px 14px;
  vertical-align: top;
  border-radius: 5px;
  z-index: 1;
}

.message .body .needle {
  position: absolute;
  top: 0;
  left: 0;
}

.message .body .needle:after {
  font-family: FontAwesome;
  color: #00b0ff;
  position: absolute;
  z-index: -1;
  top: 10px;
  left: 12px;
  display: block;
  width: 8px;
  height: 6px;
  content: '\f04d';
  -webkit-transform: rotate(29deg) skew(-35deg);
  transform: rotate(29deg) skew(-35deg);
}

.message .body p {
  margin: 0;
  font-size: 14px;
}

.message.me > div {
  float: right;
}

.message.me .body {
  color: #1a1a1a;
  background-color: #eceff1;
  align-self: flex-end;
  -webkit-align-self: flex-end;
  -ms-flex-item-align: end;
  float: right;
}

.message.me .body .needle {
  position: absolute;
  top: 0;
  right: 0;
  left: auto;
}

.message.me .body .needle:after {
  color: #eceff1;
  right: -10px;
  left: auto;
}

.message .footer {
  overflow: auto;
  clear: both;
}

.message .footer .author {
  font-size: 0.9em;
  float: left;
  padding-right: 8px;
}

.message.me .footer .author {
  float: right;
  padding-left: 8px;
  padding-right: 0;
}

.message .footer .time {
  font-size: 0.9em;
}

.message .footer .time {
  float: right;
}

.message.me .footer .time {
  float: left;
}

.chat-message-form {
  padding-left: 10px;
}

.chat-message-form input {
  width: 100%;
}

.chat-message-form button {
  padding-left: 15px;
  padding-right: 15px;
  margin-top: 5px;
}

.message .chat-inline-number {
  color: white;
  cursor: pointer;
  text-decoration: underline;
}

.message.me .chat-inline-number {
  color: #1a1a1a;
}

/* task overview */
.task-list {
  width: 100%;
}

.task-list .label {
  font-size: 1em;
}

/* Twilio Video */
.video-support-form input[name='identity'] {
  width: 250px;
}

.video-support-form .initiate > span {
  padding-right: 8px;
}

.video-canvas {
  position: relative;
  width: 100%;
  padding-top: 75%;
}

.video-canvas > div {
  position: absolute;
  top: 0;
  left: 0;
  bottom: 0;
  right: 0;
  z-index: 100;
}

.video-canvas .button-toggle-video {
  background-color: rgba(0, 0, 0, 0.7);
  padding: 0px;
  cursor: pointer;
  height: 60px;
  width: 60px;
  border-radius: 30px;
  left: 50%;
  margin-left: -30px;
  background-repeat: no-repeat;
  background-size: 50%;
  bottom: 15px;
  background-position: center center;
  position: absolute;
}

.video-canvas .video-enabled {
  background-image: url(/images/icon_camera.svg);
}

.video-canvas .video-disabled {
  background-image: url(/images/icon_camera_off.svg);
}

.video-canvas .button-toggle-audio {
  background-color: rgba(0, 0, 0, 0.7);
  padding: 0px;
  cursor: pointer;
  height: 60px;
  width: 60px;
  border-radius: 30px;
  left: 50%;
  margin-left: 60px;
  background-repeat: no-repeat;
  background-size: 50%;
  bottom: 15px;
  background-position: center center;
  position: absolute;
}

.video-canvas .audio-enabled {
  background-image: url(/images/icon-microphone.svg);
}

.video-canvas .audio-disabled {
  background-image: url(/images/icon-microphone-off.svg);
}

.video-canvas .button-leave-room {
  background-color: rgba(0, 0, 0, 0.7);
  background-image: url(/images/icon_leave_room.svg);
  padding: 0px;
  cursor: pointer;
  height: 60px;
  width: 60px;
  border-radius: 30px;
  left: 50%;
  margin-left: -120px;
  background-repeat: no-repeat;
  background-size: 50%;
  bottom: 15px;
  background-position: center center;
  position: absolute;
}

.video-canvas .waiting-for-agent {
  position: absolute;
  z-index: -1;
  width: 100%;
  height: 100%;
}

.video-canvas .waiting-for-agent > div {
  position: absolute;
  top: 45%;
  text-align: center;
  width: 100%;
}

.video-canvas .waiting-for-agent > div i {
  font-size: 2.6em;
}

.video-canvas #remote-media {
  width: 100%;
  line-height: 0px;
  position: absolute;
  z-index: -1;
}

.video-canvas #remote-media video {
  width: 100%;
}

.video-canvas #local-media {
  width: 33%;
  left: 0px;
  top: 0px;
  position: absolute;
  box-sizing: border-box;
}

.video-canvas #local-media video {
  -webkit-box-shadow: 3px 3px 5px -2px rgba(0, 0, 0, 0.39);
  -moz-box-shadow: 3px 3px 5px -2px rgba(0, 0, 0, 0.39);
  box-shadow: 3px 3px 5px -2px rgba(0, 0, 0, 0.39);
  object-fit: contain;
  width: 100%;
  height: 100%;
}

.agent-video-canvas {
  position: relative;
  width: 100%;
  background-color: #f5f5f5;
}

.agent-video-canvas > div {
  width: 100%;
  padding: 5px;
}

.agent-video-canvas video {
  object-fit: contain;
  width: 100%;
  height: 100%;
}

.agent-video-canvas video {
  object-fit: contain;
  width: 100%;
  height: 100%;
}

.agent-video-canvas .state-closed-panel {
  text-align: center;
  font-size: 1.4em;
  color: #787878;
}

.ui-warning {
  background-color: #ff2c33 !important;
  color: white !important;
  line-height: 26px;
  vertical-align: middle;
  font-weight: 500;
  letter-spacing: 0.01em;
  font-size: 14px;
  align-items: center;
  text-align: center;
  box-sizing: border-box;
  margin-bottom: 5px !important;
  border-radius: 0 !important;
  padding: 5px;
}

.on-queue-toggle input[type='checkbox'] {
  height: 0;
  width: 0;
  visibility: hidden;
}

.on-queue-toggle label {
  cursor: pointer;
  text-indent: -9999px;
  width: 40px;
  height: 22px;
  background: grey;
  display: inline-block;
  border-radius: 11px;
  position: relative;
}

.on-queue-toggle label:after {
  content: '';
  position: absolute;
  top: 2px;
  left: 2px;
  width: 18px;
  height: 18px;
  background: #fff;
  border-radius: 9px;
  transition: 0.3s;
}

.on-queue-toggle input:checked + label {
  background: #07ca82;
}

.on-queue-toggle input:checked + label:after {
  left: calc(100% - 2px);
  transform: translateX(-100%);
}

.on-queue-toggle label:active:after {
  width: 24px;
}

.label-success {
  background-color: #07ca82 !important;
}